We help our customers help their customers, free up time for the important support tickets, and increase end-user happiness along the way.
When we launched HelpDocs in June 2016 we wanted to build a simple knowledge base platform. Now we serve millions of article every month, power docs for Fortune 100 companies, charities, and fledgling startups. We help some of the greatest teams free up time to do their best work for their amazing customers.
Work happily, wherever
Work from wherever you feel most comfortable, whether that's a coffee shop, a city hotel, or beach.
We'll fly you out to join us on a retreat twice a year to meet everyone and enjoy some time away.
Healthcare and wellness coverage
We care about you feeling your best, all the time. We offer full private medical care for UK employees and a stipend for international employees to help with your own plan. We also have a stipend for all employees to cover a gym membership or regular wellness activity.
Generous time off
We understand sometimes you need a break to recharge so you can do your best work and life.
Equipment & tools
We'll provide you with what you need to do your work, whether that's hardware or software.
Enjoy life too
We understand work isn't everything, so we'll encourage you to take time to enjoy and live your best life rather than working non-stop.